Frequently Asked Questions
Ordering Related Questions
Most common reason is your credit card company (their information is printed on back of your credit card) blocks your order to prevent and protect you from credit card fraud.
What to do?
Please contact your credit card company and inform them that you are going to make an online purchase from biosense-clinic.com and a charge will be coming from us usually this can solve the problem.
If you still having a problem ordering, please email: firstname.lastname@example.org with your full name and inform us the details of error you are experiencing.
Important points to check
- Your billing address is exactly same as the address you associated with your credit card.
- Your billing name is exactly same as the name you associated with your credit card.
- Please double check your credit cared expiry date.
- Please double check your credit card limit.
GST/HST will be calculated as per Canadian tax laws within all Canadian provinces. Our Store shall automatically charge and withhold the applicable sales tax for orders. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
Please click here for shipping information
We currently ship internationally.
We currently accept Visa, Mastercard and Paypal. We also accept AMEX for Canadian orders or phone-in US orders.
*PLEASE NOTE* We do NOT accept personal checks/cheques, or money orders. Please make sure you order with a credit card that we accept or paypal.
Alternatively you can call us at
Toll Free Tel: 1-877-998-2272
Clinical Toll Free Tel: 1-844-721-8667
We pride ourselves in our dedication to customer service. Therefore, unlike other online stores, we do not charge any cancellation fees for cancellations right after an order is placed. However, please note that you can not cancel any order AFTER we have shipped it from our store.
Due to market fluctuations, prices of items may change from time to time.